Posted on Leave a comment

25 Tips – Do’s and Don’ts For Having A Yard Sale

Spring is here! And with that, most of the US is gearing up for yard sale season. Most warmer climates never stopped. Let’s cover some do’s and don’ts to help you have a successful yard sale.

Let me preface this post by saying I’ve been going to yard/garage/estate sales since 1974. I’d even go as far as to say I’ve probably gone an average of 40 weekends out of every one of those years. I say I’ve seen a thing or two because….. ahem…. I have seen a thing or two – to quote, sort of, the recent insurance commercials. I feel I’m speaking for yard sale shoppers everywhere when I talk about the things that annoy us, things that will turn us off from your sale and things that make us try really hard to find something to buy.

1974 Yard Sale

DO call it what it is, or at least close. If you’re doing some closet clean-out or decluttering, you can call it “yard sale” or “garage sale” or “carport sale”, whatever floats yer boat as long as it’s one of those or something similar. I’d avoid “hoarder sale” unless it truly looks like a hoarder TV show. That’s really extreme (And gets the potential shoppers’ adrenaline going and once that’s let down, they become disgruntled). I’ve seen very few “yard sales” that come close. If you’re moving, call it a moving sale. It’s all in the basement? “Basement sale” works fine and actually helps people know to walk around to the basement.

DON’T call it an estate sale unless it’s what’s left after someone has passed away and family has taken what they want. I once went to an “estate sale” that had mostly toys and clothes their child had outgrown. Uh…. no. Did your child die? I hope not!

Click here to read a more in-depth explanation about the difference between a yard sale, an estate sale, a moving sale, a rummage sale, etc.


DO advertise. Facebook Marketplace is frustrating, but absolutely advertise it there and be sure that you do not choose that you’ll ship – unless you will, of course. But people don’t want to have to see yard sales in Timbuktu before their own community, then remember they have to go back up and filter out those. If possible, advertise a day or two before the actual sale.

Perhaps your area has a community classifieds print “magazine” or paper where you can advertise for free. Just do your research, ask around if you don’t already know, and find out where everybody advertises their sale. Put as many details as possible. Date – including days, address, TIME(!) and maybe some of the things you have. If on Facebook, show pictures if you can.

DON’T advertise after your sale has started. Well, I don’t mean, don’t – it’s better than nothing – but if that’s the only time you’ve advertised, you might not get the crowd you’d hoped for. We’re all out shopping already and probably won’t even see the ad until it’s too late.


DO make LARGE signs. With readable addresses. And arrows! Arrows might be the most important. Good, readable signs are a must! Using a full size poster board for every sign is a plus. We’d love you for that! Lots of signs spaced every half mile to mile apart are really good if the first sign is more than a mile or three from the sale – unless, of course, it’s say, downtown or some other busy place just letting people know you’re having a sale at your address.
…….Bonus Do – Use big, fat, black markers. White poster board is great. Bright pink or green work well to grab attention, but be consistent so we know we’re following the same sale signs.

DON’T use a sheet of paper with the address crammed on it. Almost every weekend, I see page size signs with tiny chicken scratch for the address, posted at a busy intersection. And every weekend, I swear I’m going to have to start bringing binoculars. There’s one on the road you turn on to go to our neighborhood along with several other neighborhoods. I’ve ridden by it several times and still don’t know where that yard sale was. Which brings us to………..


DO take your signs down after your sale is over. ALL your signs. There are few things more annoying to a yard saler than following a sign to a sale that doesn’t exist. Did they decide not to have it? That sign was tiny – was there a time on it? Did I ride past the sale and not see it? Should I keep looking? Was it last week and I didn’t know about it?


DO expect and be ready for early birds. Real early. Even if your ad says “no early birds.” Honestly, the only way you can prevent them is if you have a closed garage and say in your ads and signs that the time is firm.

DON’T wait until the stated start time (or 10 minutes before) to begin putting your items out. People will be there and will either be digging through your boxes, making a mess, or they’ll leave and probably not come back, even though they say they will. Yes, even if you start putting things out an hour early, they will still be there in your way. If possible, setting things out the night before and covering the tables with sheets is a good idea. Just be out and ready well before the stated start time.

We started setting up the day before one of our yard sales.

DO try to price as much as you can. It’s been a trend the last few years to just put stuff out with absolutely no prices. I remember one lady who had two tables with some stuff on them saying something like it was just too much trouble to price “all this stuff.” Really? You have 40 items. How hard was that? Then maybe it’s too much trouble for me to ask. Now, I do not speak for everybody when I say this, but some of us don’t like to have to ask for prices unless there are at least a few things priced and we can see that those prices are reasonable, yard sale prices. Remember the old saying that if you have to ask the price you probably can’t afford it? For me, in yard sale terms, it would say that if I have to ask the price, then it’s probably more than I want to pay. If I ask and it is more than I want to pay, then there’s that awkward moment where I have to hem and haw and say thanks, I’ll pass. Or something. I’ve never found a comfortable, polite response to that.


DON’T print out pages from eBay with an item like yours and how much someone wants for it or that it sold for. Really. That’s rather offensive. You took the time to look it up on eBay? Then take the time to sell it there. Especially if you’re wanting 3/4 of that price.



DON’T Don’t say “make me an offer” unless you’re prepared to be insulted. You might not admit it or even realize it, but you have an amount in mind and you’re, maybe subconsciously, hoping the potential buyer will offer more than that. Okay, okay… maybe you really have no idea how much to ask, but much of the time, the amount I offer is waaayyyy less than what the seller will take. If I even make that offer. Often I’ll just walk away and tell them to let me know when they’re ready to name a price.


DO price things to sell. Meaning — really, really cheap. It sells for $150 new in the store? And you want $100 for your used widget? Oh, you never used it, but it has sat in your musty basement for 3 years? You’ll probably pack it up at the end of the day. Even $75 is pushing it. It sells for $24 new in the store? Then frankly, I don’t want to pay more than a dollar. I might but I sure don’t want to. A yard sale is not the place to try to get higher prices. You might try Marketplace or get a booth in an antique mall/flea market, or sell it yourself on eBay, but don’t expect your yard sale shoppers to shell out that much money unless that one person has been looking for that one particular item and can’t find it anywhere else and just happened to come to your yard sale that day. And the chances of that happening are slim.

DON’T be afraid to price things at a quarter. You don’t want to have to handle change? Then I’m not going to buy your dollar item that should have been a dime. Because……. see the next DO……


DO remember that your shoppers are either resellers or someone looking for a really good bargain. Well, okay. Everybody is looking for a really good bargain whether they’re going to resell your item or need the low, low prices because of life circumstances or just because they like to buy cheaply. Yard sale people are a whole subculture. You have people from all walks of life. Wealthy to barely getting by. Smartly dressed women who like to buy furniture to paint and resell, artists who use castoffs in their collage art, people trying to clothe their families and can’t afford even thrift store prices, people on a budget trying to furnish their home, people who just enjoy the treasure hunt, college students to senior citizens.

DON’T be offended if you find out someone is going to resell your item. Remember, you could have done the same. They either do this for a living or maybe they supplement their income with what they sell. Perhaps they really need that supplementation just to get by in life. It’s doggone hard work, too! There are times when I think it’d be easier to have occasional yard sales and sell for pennies on the dollar, rather than all the work I have to do to sell online and in the booth. I had an aunt who bought from yard sales then doubled the price at her own sales. She did quite well, too. Had a good eye. (I believe that’s her on the right with her back turned to us in the picture below.)


1974 Yard Sale

DO be ready to haggle. Although, if you price it cheaply enough, there won’t be much of that. I personally don’t like to haggle. Maybe if it’s a case where I had to ask the price I’ll offer less, but I’d rather pay what’s on the sticker and move on. Or pass and move on. Other people think of haggling as an art. They love it. So you can expect some of it.

DON’T Please don’t say, “I’d rather throw it away than take that little for it.” Really? You’d rather take nothing over something and have someone haul it out of your sight? And you don’t have to deal with it anymore? I remember an auctioneer getting all red in the face and throwing down and breaking a Roseville vase because the bidding wasn’t going where he thought it should. What did that accomplish?


DO Try to have your things on a table. I realize that’s not always possible and I personally don’t have a problem with things on the ground, but I remember at a sale once, another shopper saying she was not going to bend down to the ground to shop. And she left the sale. It’s physically difficult or even impossible for some people to reach to the ground. Even things sitting on tall-ish, overturned boxes are better than on the ground. My mother once stepped into a blanket full of glassware, in spite of my father saying, “Don’t do it, Mildred!” and ended up breaking several things because she didn’t pick her feet up high enough.



DO make it clear what’s for sale and what isn’t. If it’s in your garage, rope off the things not for sale or put sheets over those areas. If it’s in your yard near some of your yard ornaments or planters, somehow make it clear those things are not for sale. Those are the things that people will invariably want. Save yourself the trouble of having to say, “I could have sold that 50 times today.”


DO keep an eye on your pets. I absolutely love to see a sweet dog run up to me for some petting, but I might get a little uneasy if she runs up snarling and growling. For many of us, getting to pet your dogs and cats is a treat, but some people are very afraid. I had a yard sale once and my sweet cat was in my lap. A lady, when she was coming up to pay, saw him, started backing up, and said, “Get ‘that animal’ away from me!” She was terrified. Just remember that not everyone is an animal lover.


DO always be courteous and friendly. Eye contact is good at least once. When someone is walking up, simply say “Hi, how are ya?” There’s no need to ask if they’re looking for anything in particular. If they are, they’ll ask. And honestly, for me at least, it’s a little awkward, especially if nothing they have out is even remotely my taste. Small talk is usually fine, but take a cue from the shopper. Some people just don’t do small talk.

DON’T stare or hover. That makes people so uncomfortable. I want to run away when people do that. Also, don’t try to sell something. If they want it, they’ll buy it.


DO let us know if you’re negotiable on prices. We like to hear, “Ignore the prices. I’ll take a lot less than that.” Then be true to your word.


As far as actual display, DO put like items together, but that’s not entirely necessary. Just don’t put toys in the middle of the kitchenware. You know, that kind of thing.


These are the best tips that I can think of at the moment. I hope it helps you have the most successful yard sale in history! Please feel free to add more tips in the comments!


Pin-it!

Posted on Leave a comment

eBay and Etsy Sales for February 2022

February was great in my booth and fairly decent on Etsy and eBay. I didn’t get any pictures of booth items, so those sales won’t be shared.

I’ve only, in the past year, started putting things on eBay again. I pretty much abandoned it years ago in favor of Etsy, but I’m easing back into selling there as well again. I think I had got up to about 45-50 items or thereabouts on eBay, so selling 10 was pretty good, I guess. I was determined to get up to 200 listings on Etsy in February. In the 11 years I’ve been selling there, I think I’ve reached that amount once. Guess I’m not dedicated enough. So, I almost made it! Got to 198, then had a flurry of sales while I was busy with life and haven’t had a chance to list more and at this point, I’m back down to 182 items.

If you’ve read the blog much, you know I’m not a prolific seller. I’m soooo not full time. Still, it’s more than a hobby for me. I sell to supplement our income. But many hobbyists are speeding past me, leaving me in the dust. Anyway, I’m saying that to point out that I’m not here trying to show you how to make a living reselling and certainly not to brag! I’ve got nothing to brag about! My hope is that you might see something I’ve sold that you never thought to buy for resell or that you’ll see something I’ve sold for pennies and can make note not to bother with that. Anything I can do that might help you reach your reselling goals is my hope.

This post will be kinda long and I apologize for that. I thought about doing separate posts for eBay and Etsy sales, but ultimately decided to combine them because there really aren’t that many. So here goes. Let’s start with eBay, shall we? ( I believe buyer paid shipping on all these.)


I took these patches off a couple of my husband’s decaying caps several years ago and just this year put them for sale. They sold to the same buyer.

Vintage Ranger Boat Patch
Vintage Ranger Boat Patch

Cost: Free to me
Total sale: $18.98
Net after fees: $14.58


I got this 2013 Ancestry DNA kit at Goodwill. $5.99 plus tax. That tax just gripes my behind. Don’t get me started. Genealogy being one of my hobbies, I debated on getting my husband or granddaughter to spit in the vial – I’ve already done mine – but ultimately decided to sell it.

Ancestry DNA Kit

Cost: $6.53
Total Sale: $33.99
Net After Fees and Cost: $22.15


Do you watch Yvon Thrifty Rich – on YouTube? I learned about John Perry sculptures from her, so when I saw this one at an estate sale, I grabbed it. And only now did I see the title was messed up! Egads!

John Perry Sandpipers

Cost: 8.00
Total Sale: 31.00
Net After Fees and Cost: $17.10


This Vintage Champion Spark Plug bag belonged to my mother who always worked as bookkeeper in an auto parts store. I originally priced it as $47.99 but after going back and forth with offers, settled on $35.00

Vintage Champion Spark Plug Bag

Cost: Free to me
Total Sale: $35.00
Net After Fees: $28.43


These are a DON’T bother. They were brand new and, since they were Victoria’s Secret and only a dollar, I thought I’d give them a shot. But, what you can’t see in this picture is that they have “Think Pink” written on the outside of one arm. It was a little bit of profit and a little is better than none, so I won’t complain. And although I said don’t bother with these, I’d probably do it again. Sigh. (Also, the title is messed up again! I’ll have to remember not to use punctuation.

Victoria's Secret Think Pink Sunglasses

Cost: $1.00
Total Sale: 9.99
Net After Cost and Fees: $6.59


Oh, wow! This is the first Furby I’ve ever found in the wild. No, that’s not true. I found – and left there – a grody one in an outbuilding once. It was really scary. And dirty. Got this one at Goodwill.

Furby Boom Triangles

Cost: $3.26
Total Sale: $24.99
Fees: $4.92
Net After Cost and Fees: $16.82


This was from my personal collection. I’m guessing I paid 25¢ years ago.

Fire King Casserole Cookbook

Cost: .25
Total Sale: 29.99
Fees: 5.07
Net After Cost and Fees: $24.67


This Brighton bracelet had belonged, I believe, to my step mother. I’m saying it was free to me, but we probably gave it to her for Christmas, so not technically free.

Brighton Bracelet

Cost: Free to me
Total Sale: $14.99
Fees: $3.04
Net After Fees: $11.95


Ahhhh,…. Now this is more like it. My kind of profit. I’ve had 3 1980s Vogue counter catalogs for years and years and years, shuffling them around because, who is going to pay the shipping for something as big and heavy as that? Well, I’ve sold 2 of them now. I don’t remember how much I paid for this, but I’d bet it was a dollar.

Cost: $1.00
Total Sale: $47.99
Fees: $8.49
Net After Cost and Fees: $38.50


Last and least – hehe – this antique newspaper insert from my death pile. I’ll guess it cost 25¢ but really, I’ve had it so long, I have no idea. It wasn’t on my inventory list, either.

Antique This Week Magazine

Cost: .25
Total Sale: $6.99
Fees: $2.30
Net After Cost and Fees: $4.44


That’s all for eBay. Are you still with me? Let’s do Etsy.

A note about the Etsy links here. Did you know you can use a Chrome extension that shows what an item sold for on Etsy? It’s called “Etsy Sold!” Of course, you have to find the sold item first and that’s not easy with Etsy, but if you go to a seller’s main page, you’ll see the number of sales they’ve had in the upper left corner under the shop name. Hover over that number and if it shows as a link, you can click and see a grid of everything they’ve sold and with the extension, how much it sold for is in red! Isn’t that cool? Then, if you want to see more about the item, you can click on the link. That’s what you’ll see here. The pictures from the grid. But I’ll also place a link to the listing if you click on the picture. That link, my link, will be an affiliate link. Of course, you can’t buy the sold item, but unless you have cookies or something disabled, if you buy anything from anyone on Etsy within a day or so, I’ll get a few pennies from that sale. It costs you nothing, nor does it cost the seller anything. And neither of us know you used that link. But those few cents add up in the long run and help me out because these posts take a loooonnnnng time to do! I would be ever so grateful.


Brass easels are a big seller on Etsy. I sold two of these, identical, for $17.00 each.

Vintage Brass Easel

Cost: $1.00 (for two)
Total Sale: $34.00 (for two)
Fees: $4.47 (for two)
Net After Cost and Fees: $28.63


Another somewhat surprising item is vintage, wicker, paper plate holders. My friend Florence, whose Etsy shop is Vintage Southern Picks, has taught me that the older ones have a larger braid around the edges. These were my first attempt at selling them. They were stained so badly, too! I was scared the buyer wouldn’t have seen the pictures and emailed her first. She had and understood and was fine with them. Whew!

Vintage Wicker Paper Plate Holders

Vintage Paper Plate Holders
Cost: $4.00
Total Sale: $25.00
Fees: $3.42
Net After Cost and Fees: $17.58


Mid century modern, Danish modern, Scandanavian, etc. are among my favorite things to sell. I found this Dansk cheese cutting board with built in knife (It slides in to form the handle) at ReStore for $2.00. It wasn’t a huge sale, but I’ll sure take it.

Dansk Cheese Cutting Board

Vintage Dansk Cheese Board
Cost: $2.00
Total Sale: $25.00
Fees: $3.08
Net AFter Cost and Fees: $19.92


This Goldstein’s Furs hanger has been around her awhile. It’s going to a grandson of the original Goldstein!

Goldstein Furs Hanger

Vintage Goldstein’s Furs Hanger
Cost: Probably $1.00
Total Sale: $14.00
Fees: $2.52
Net After Cost and Fees: $10.48


This was a fun sale, both the buying and the selling. These vintage cocktail napkins came from a family run estate sale and they priced everything to get it gone. I bought so much there! And no, I had no idea about selling prices as I was buying.

Cocktail Napkins

Vintage Cocktail Napkins
Cost: 50¢
Total Sale: $32.00
Fees: $2.86
Net After Cost and Fees: $28.64


Another surprising sale amount. I can’t remember where I bought this chalk fruit, but it originally had a pear with it. The pear was badly damaged, so I sold just the two here, apple and grapes.

Chalk Fruit

Chalk Fruit Wall Hangings
Cost: 50¢
Total Sale: $19.00
Fees: $1.82
Net After Cost and Fees: $16.68


A couple of weeks ago I bought $200 worth of a truckload of stuff. I have yet to determine the average cost of each item. This was one of those things.

1980s Picture Frame

1980s Antiqued Gold Picture Frame
Cost: ?
Total Sale: $27.00
Fees: $3.34
Net After Fees: $23.66


Here’s something else I’ll almost always pick up. Anything made from Sheesham wood in India.

Sheesham Wood Coasters

Six Sheesham Wood Coasters
Cost: $2.00
Total Sale: $18.00
Fees: $2.52
Net After Cost and Fees: $13.48


I bought these green stripe canisters at the last sale of a very unproductive day. The sale, entitled, “Leave No Stone Unturned” is on my YouTube channel

Green Stripe Canisters

Green Stripe Canisters
Cost: $7.00
Total Sale: $19.00
Fees: $2.22
Net Sale After Cost and Fees: $9.78


Okay. So I found a bunch of these at the antique mall where I have a booth. I walked past them at first, then backstepped. They are so vintage 60s! So retro! So cool! I’m just going to picture a couple of examples. Most sold to one buyer and one sold to another buyer.

Lucite Switchplate
Lucite Switchplate

Five Vintage Lucite Switchplates
Cost: $7.71
Total Sale: $95.00
Free shipping was offered in the sale of four together, but I’m not going to try to figure that out.
Fees: $8.87 (I think. It was pretty convoluted.)
Net After Cost and Fees: $78.4
2


Just a photo of some Red Cross ladies

Photo of Red Cross Ladies

Vintage Photo of Red Cross Ladies
Cost: ?? We’ll say 25¢ but it was probaby a penny
Total Sale: $7.00
Fees: .82
Net After Cost and fees: $5.93


I started going through all the hankies that were in my death pile. Took most to the booth where I sold them for $3.50 each. This one was rather special and I knew no one would pay more than $3.50 at the booth, so I put it on Etsy.

Vintage Alabama State Hanky

Vintage Alabama State Hanky
Cost: Probaly .25 years and years ago
Total Sale: $24.00
Fees: $2.59
Net After Cost and Fees: $21.16


Another item that made it’s first appearance in a video – Missing a $25 item caused me to find a $79 item!

Vintage Hawaiian Shirt

Vintage Ui-Maikai Hawaiian Shirt
Cost: $2.00
Total Sale: $79.00
Fees: $7.29
Net After Cost and Fees: $69.71


Another frame from the truckload that I don’t know the average cost of everything yet.

Vintage 1980s Frame

Vintage 1980s Picture Frame
Cost: ??
Total Sale: $12.00
Fees: $2.36
Net Sale After Fees: $9.64


And still another item from the truckload. Not sure how it sold. I spelled it wrong!

Sagittarius Horse Brass

Vintage Sagittarius Horse Brass
Cost: ??
Total Sale: $12.00
Fees: $1.65
Net After Fees: $10.35


Another, different, brass easel. From the same family run etate sale as the cocktail napkins.

Brass Easel

Small Vintage Brass Easel
Cost: $1.00
Total Sale: $14.00
Fees: $1.85
Net After Cost and Fees: $11.15


One, last one…. From the death pile.

Vintage Brass Keyring

Vintage Brass Key Ring
Cost: .25
Total Sale: $14.00
Fees: $1.41
I paid shipping of $3.14
Net After Cost, Fees and Shipping: $9.45


Whew!!! Was that too much? Would it have been better separated? Thank you so much if you’ve stuck around to see it all!

Pin this…….

Posted on Leave a comment

Are People Not Reading Your Item Description? eBay and Etsy

Does it seem that people are not reading your item descriptions on eBay and/or Etsy? Are they asking questions that are clearly answered in the description if they just “bothered” to look? I see this complaint all the time and I’ve had it happen to me as well. And you know what? It might not be entirely their fault! Especially with Etsy and especially on mobile devices.

I can’t speak much about eBay, since I do very little selling there, but I can speak a lot about Etsy! They, as of this writing, oddly enough, make it, ummm, let’s just say, not very intuitive to find the actual description on mobile devices. Here’s a screenshot of how some books I currently have for sale appear on my phone:

………………..Oh, and before you say anything, I learned long ago, that no matter how easy it is to ship outside the US, something will happen ~for ME~ that either costs me money ($50 one time!!) or there’s a problem that costs me a whole day trying to sort out. That’s why I sell to the US only. It’s not them, it’s me. I might use the global shipping thing, and will usually ship outside the US if asked, but I try to keep my life simple. Now back to the problem at hand.………………..

Etsy Item Screenshot

So, okay. That “Item Overview” is not helpful at all. And the “Item Details”, (I drew the red box around it.) that you have to click a down arrow to see, first, should it be named Item Description instead of Details? And second, maybe we shouldn’t have to click on an arrow to read it? Here’s another:

Etsy Screenshot

There’s more information in the “Overview” – and those are pretty much the only choices we have to fill out except for things like “Holiday” and other unnecessary details – but thinking like a buyer here, “Hey, what’s that dark area in the middle of the wood that I can see in the picture? Where do I find out about that?” It just seems to me that if they’re going to show all the “Overview” stuff, maybe there should be a place for more of the important details and the condition. eBay at least has the condition where it can be seen. Sort of. (Not that I like the way eBay does things either, but at least “condition” is there amid the myriad of other things we might not care about.) And then there’s the whole, “Why should I buy this item” that we can talk about in the description….

Note that on the computer, the description on Etsy is actually called “Description” and they at least show about 5 lines before it is grayed out and you have to click to “learn more.” So it’s pretty important to state what could be a deal-breaker right upfront. Not an ideal selling tactic.

So, what can we do? We’re all busy people. We get in a hurry, see something we like and click on that “Buy” button, get the item and wonder why those vintage shoes don’t fit when they were my size or, “I thought it was larger than that” or “Hey! There is only one lid here!” (I once sold 2 bowls with one lid. The title stated it, the first line of the description stated it and all the pictures clearly showed it. But she somehow missed that pertinent information.) But again, we’re human. We get in a hurry. So, we can blame the buyers for not reading or we can blame the selling venues for not making it easy to see, we can complain on social media and complain to the venues, or we can do whatever we can to help the buyer see all they need to see.

Here’s my solution. I’ve only just now started doing this and who knows if I’m still doing it this time next year? And of course, there are quite a few similar solutions other people use. But mine, at the moment, is to make a graphic of the description, either in bullet point or even the whole description, but I believe the bullet point is probably better, and put it as the last picture. Similar to this:

In that particular listing, I ran out of picture spaces and combined the photo of the imperfection with the other condition notes.

Now, of course, not everybody will scroll through all the pictures, and not everyone will bother to read the graphic but in that case, I simply do not know of anything else to do.

What about when a vintage item has a ding/flaw/chip/nick/discoloration/whatever imperfection that vintage things tend to have? I’ve heard that some people use the “Personalization” area in Etsy to ask the buyer to say that they saw there was an imperfection. I tried that once and it confused the buyer. She didn’t want it personalized. Ha! I’ve also tried messaging and emailing the buyer prior to shipping. The last time I did that, she did not see either the message or the email. She was surprised when she got her item and must have gone in to message me, saw that I tried to reach out to her and decided not to complain but to apologize and say it was okay. However, that has saved me more than once when the buyer, in fact, did not see that there was some damage and wanted a more perfect item. It’s more work and aggravation for us sellers and really should be avoided by the selling venue doing a better job, but the venues don’t seem to see there’s a problem. So we do what we can. (Sometimes, it seems like Etsy doesn’t want vintage sellers, but that’s a whole ‘nuther can of worms I won’t open here or I’d be writing for days! And that’s really not true. I don’t think. Of course they want us and our money. I think they just don’t understand vintage.)

Tell me in the comments what you do to try to prevent this from happening.

(You know who does a pretty good job of this? WooCommerce. It looks similar to most of the big online stores we visit. It’s free and I use it on this site. But dang, it’s a lot of work to try to sell on your own website! And I’ll admit to not adding things very often. I should do a better job of the blog all the way around.)